Legal

Terms of use

The terms on which you may use this website. Last updated 24 July 2026.

About these terms

This website is operated by Hana Valley. By using it you accept these terms. If you do not accept them, please do not use the site.

The information on this site

We describe our services as accurately as we can, but the pages here are for general information. Nothing on this website is a contractual offer or a binding quotation. Service descriptions, schedules and inclusions are illustrative — what we actually agree to do for you is set out in the written specification and quotation we provide after a walk-round, and that document is what governs the work.

Photography on this site includes stock imagery used to illustrate the kinds of premises we work in.

Quotations

Any price we give is based on the premises as we find them at the walk-round and on the information you give us. A quotation is not binding until we have both agreed it in writing.

Using the site

Please do not use this site in any way that is unlawful, that could damage or impair it, or that interferes with anyone else's use of it. Please do not submit the enquiry form for anything other than a genuine enquiry.

Our content

The text, design, layout and branding of this site belong to us or are used under licence. You may read, print and share pages for your own use, but please do not reproduce our content commercially without asking first.

Availability and liability

We try to keep this site available and correct, but we cannot guarantee it will always be uninterrupted or free of errors, and we may change or withdraw content at any time. To the extent the law allows, we are not liable for any loss arising from relying on information on this site. Nothing here limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. None of this affects your statutory rights as a consumer.

Links out

Where we link to other websites, we do so for convenience and are not responsible for their content.

Privacy

How we handle personal information is set out in our privacy notice.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

Contact

Questions about these terms? Email hanavalleycleaning@gmail.com or call 07356 278503.